The consumer protection assistant

We have renewed the consumer protection assistant. You can find the assistant on the following pages:

• Liability for defects and warrant – The Assistant helps consumers and businesses determine whether the seller is responsible for a defect in the item and how the defect can be compensated for
• The Can­cel­la­tion Right As­sis­tant – The Assistant helps consumers and businesses determine, for example, whether the consumer is entitled to cancel a purchase made.