Facts and advice by topic
If you have a consumer protection-related issue, familiarize yourself with your rights and instructions related to your situation.
The instructions will help you find a solution and come to an agreement with the other party. In many problematic situations, you can use the Complaint Assistant to resolve your matter.
Children
Children as consumersCurrent issues
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Bondora charges credit costs unlawfully - the Consumer Ombudsman urges consumers to claim reimbursement
23.5.2024 | Press release -
Nordic consumer authorities comment on climate claims in marketing
7.5.2024 | Press release
Consumer Advisory Services
The Consumer Advisory Services provide information and guidance related to consumer law questions and disputes.
Consumer Advisory ServicesConsumer Ombudsman
The Consumer Ombudsman safeguards the position of consumers and supervises compliance with several laws protecting consumers.
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