Consumer Ombudsman's Newsletter:

Financial services theme issue covers topics such as deficiences in consumer credit marketing, unreasonable credit costs and payment surcharges in online marketplaces. Next up in The Consumer ombudsman institution's 40th anniversary interview series is Finland's current Consumer Ombudsman Katri Väänänen.

Consumer Ombudsman's Newsletter 6/2018

Consumer Ombudsman Katri Väänänen:

”Consumer ombudsman needs more efficient enforcement measures for tackling violations of consumer protection laws”

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Kirsi Leivo began as the Director General of the FCCA

”Sanctions imposed by FCCA must be sharpened to have a preventative effect on any illegal activity”

Taxi service reform 1 july 2018:

What does the reform mean for consumers and taxi companies?

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