Press releases

The Consumer Ombudsman wishes to remedy the scourge of online commerce: the seller cannot cancel orders based on availability issues

12.10.2022 Press release

Electricity company Väre did not give up data hub fees – the Consumer Ombudsman filed a group complaint

15.9.2022 Press release

Consumers face issues with new car valuation service – do this if you receive a surprise invoice

9.9.2022 Press release

The FCCA proposes penalty payments totalling EUR 44 million for restricting competition in the HVAC infrastructure pipeline market

9.9.2022 Press release

The Finnish Consumer Ombudsman intervened in Fortum’s vague environmental marketing: green washing does not lead to “a cleaner world”

6.9.2022 Press release

Procedure for consumers who have a claim for compensation to Lumo Energia for termination of a fixed-term contract

2.9.2022 Press release

FCCA opens in-depth investigation into the proposed merger between Helen and LämpöYkkönen

19.8.2022 Press release

The Market Court imposed a penalty fee of EUR 1.75 million on Isojoen Konehalli Oy for imposing retailer prices in online stores

15.8.2022 Press release

The Consumer Ombudsman intervened in misleading marketing and distance selling of the Ruokaboksi service: A one-off trial was a permanent subscription

21.7.2022 Press release

The Consumer Ombudsman proposes a cash penalty of EUR 1 million to Masku Kalustetalo for misleading discount marketing

5.7.2022 Press release