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Consumer Ombudsman’s Newsletter
FCCA has been granted new tasks related to EU competition law
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The Consumer Ombudsman wishes to remedy the scourge of online commerce: the seller cannot cancel orders based on availability issues
12.10.2022
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Press release
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Electricity company Väre did not give up data hub fees – the Consumer Ombudsman filed a group complaint
15.9.2022
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Press release
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Consumers face issues with new car valuation service – do this if you receive a surprise invoice
9.9.2022
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The FCCA proposes penalty payments totalling EUR 44 million for restricting competition in the HVAC infrastructure pipeline market
9.9.2022
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The Finnish Consumer Ombudsman intervened in Fortum’s vague environmental marketing: green washing does not lead to “a cleaner world”
6.9.2022
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Procedure for consumers who have a claim for compensation to Lumo Energia for termination of a fixed-term contract
2.9.2022
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FCCA opens in-depth investigation into the proposed merger between Helen and LämpöYkkönen
19.8.2022
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The Market Court imposed a penalty fee of EUR 1.75 million on Isojoen Konehalli Oy for imposing retailer prices in online stores
15.8.2022
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The Consumer Ombudsman intervened in misleading marketing and distance selling of the Ruokaboksi service: A one-off trial was a permanent subscription
21.7.2022
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The Consumer Ombudsman proposes a cash penalty of EUR 1 million to Masku Kalustetalo for misleading discount marketing
5.7.2022
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