Telemarketing and door-to-door sales

A right to withdraw the purchase within 14 days usually applies in telemarketing and door-to-door sales.

Telemarketing

Companies use telemarketing to market their products and find new customers.

Withdrawing and returning telemarketing purchases

Most telemarketing purchases can be witdrawn within 14 days. During this period, you may withdraw the purchase without a specific reason.

Door-to-door sales

Door-to-door sales means selling goods or services in a consumer's home, or anywhere outside the trader’s business premises.

Withdrawing and returning purchases in door-to-door sales

In door-to-door sales, most purchases can be withdrawn within 14 days. During this period, you may withdraw the purchase without a specific reason.