Siirry ensisijaiseen navigaatioon, Skip to primary navigation, Hoppa till primärnavigering Siirry hakuun, Skip to search, Hoppa till sök Siirry päänavigaatioon, Skip to main navigation, Hoppa till huvudnavigering Siirry sisältöalueeseen, Skip to main content, Hoppa till huvudinnehåll Siirry alatunnistenavigaatioon, Skip to footer navigation, Hoppa till sidfältnavigering
News

News

Consumer tip: Online offers are not always as good as they seem
25.11.2019
Tips for companies on how to achieve good consumer relations: Openly state the commercial nature of the commercial cooperation when you carry out marketing in collaboration with a social media influencer
13.11.2019
Consumer tip: Do not pay for a product you have not ordered from a telemarketing operator
31.10.2019
Tips for good consumer relations: Remember to provide a basic-rate phone line for matters concerning agreements
25.10.2019
Tips for companies on how to achieve good consumer relations: There are many remedies for a defect - cancelling the contract is the last option
7.10.2019
Tips for companies on how to achieve good consumer relations: Handle all consumer complaints quickly and efficiently
2.10.2019
Consumer tip: Contact the seller if an electronic device or household appliance you bought is faulty
30.9.2019
Tips for companies on how to achieve good consumer relations: Use the Warranty Assistant for resolving complaints
12.9.2019
Tips for companies on how to achieve good consumer relations: Companies can also ask for advice from the FCCA’s consumer advisors in consumer-related disputes
4.9.2019
Consumer tip: Young person, read the contract before you buy or order anything
30.8.2019
Consumer tip: Buyers of electricity are eligible for a refund for power outages and recurring errors in invoicing
23.7.2019
Consumer tip: Remember your housing and renovation-related rights
26.6.2019
Consumer tip: A car dealer is responsible for defects in a used car - However, a buyer may still end up paying for repairs
28.5.2019
European Consumer Centre Finland: Cancellation of Snoop Dogg’s concert – instructions for getting a refund on your purchase
3.5.2019
Consumer tip: Consumer protection is not a given in online flea markets and auctions
30.4.2019
Consumer tip: Avoid fraud when shopping online
15.3.2019
Consumer tip: Watch out on the digital market
28.2.2019
Consumer tip: Keep your wits about you in the credit jungle - Compare actual annual interest rates
29.1.2019
Consumer tip: When shopping online, check the returns policy and costs before buying
20.12.2018
In special offers, look at the final price, not the discount rate
22.11.2018
Consumer tip: Do you know the rules related to invoices and paying?
25.10.2018
FCCA’s Competition Division restructured to increase efficiency
24.9.2018
Consumer tip: Consumer, remember your rights – also in door-to-door selling
19.9.2018
European Consumer Centre: 25 consumer benefits from the EU Single Market
12.9.2018
Consumer tip: Teach children to recognise ads, and agree on rules for phone and Internet use
29.8.2018
Consumer tip: A written contract provides security at home and the holiday cabin
18.7.2018
MEAE: Antti Neimala appointed as Director General at the Ministry of Economic Affairs and Employment
5.7.2018
Consumer tip: Changes in consumer protection in travel
3.7.2018
Consumer tip: When buying smart devices, take note of information security, data protection and contract terms
29.5.2018
Consumer tip: What should you know about your rights if you buy a used car?
20.4.2018

FCCA Communications