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Press releases

Consumer Ombudsman intervened in deficiencies in price information for eye and dental clinics’ online appointment booking systems

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The Consumer Ombudsman intervened in the unlawful marketing of consumer credits

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The FCCA proposes a EUR 7.6 million penalty payment for Finnair for providing incorrect, incomplete, and misleading information

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Shortcomings in debt collection action cause financial losses for thousands of consumers annually

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Nordic Consumer Protection Authorities deepen their cooperation in strategic work on new consumer policy

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Termination of Elisa’s broadband service too complicated – Consumer Ombudsman demanded changes

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Mixx Travel Declared Bankrupt: Reimbursement Claims Can Be Submitted to the FCCA

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The Supreme Administrative Court imposed a fine of 6.56 million euros on the Finnish Real Estate Management Federation and real estate management companies for a competition restriction aimed at raising prices

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The Consumer Ombudsman takes Elisa’s discount statements to the Market Court for resolution – the lowest price in the last 30 days was not disclosed

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The Market Court outlined – calls to Telia’s telephone-based customer services concerning existing contracts are too expensive

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