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Note! The consumer advice telephone service is closed on May 1– May 2. The online form closes on Friday 2, May at 3pm. Services will be available again on Monday, May 5, at 9 AM.

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Marketing and practices in a customer relationship

Frequently asked questions about marketing

Decency in marketing

Aggressive practices

Correcting an error in an advertisement

Decency in Marketing

Factual claims in marketing and comparative advertising

Frequently asked questions about marketing

Identifiability of advertising

Misleading actions in marketing and in customer relationship

Providing material information

Reporting inappropriate marketing or false advertising