Consumer Division

The Finnish Competition and Consumer Authority’s Consumer Affairs Division is responsible for the Consumer Ombudsman’s supervisory duties, consumer advisory services and consumer education, duties arising from the Package Travel Act, the European Consumer Centre, local and regional authority coordination in consumer affairs and international cooperation relating to consumer affairs.

Katri Väänänen

Head of Consumer Division, Consumer Ombudsman

Päivi Pronin

Executive Assistant

The following departments and functions operate under consumer affairs: