Note! The consumer advice telephone service is closed on Thursday 2, April and opens again on Tuesday 7, April at 10 AM. The online form closes on Thursday 2, April at 3PM and opens again on Tuesday 7, April at 9 AM.
Find out what your rights are, for example if the airline cancels your flight, there is a delay in arriving at your destination, or your luggage is damaged.
What should be included in the price of a flight? Read about what you should know before booking a flight.