Note! The consumer advice telephone service is closed on May 1– May 2. The online form closes on Friday 2, May at 3pm. Services will be available again on Monday, May 5, at 9 AM.
Find out what your rights are, for example if the airline cancels your flight, there is a delay in arriving at your destination, or your luggage is damaged.
What should be included in the price of a flight? Read about what you should know before booking a flight.