Have you sometimes complained about a defect or flaw in a product you bought, referring to consumer protection, but have not, in your opinion, received fair compensation? In such a situation, you should contact the nationwide Consumer Advisory Service for assistance in resolving the issue.
The Consumer Advisory Service is a free public service that provides guidance and assistance with consumer rights issues, when the parties concerned are consumers and businesses. They may, for instance, mediate in disputes between consumers and businesses.
Further information on the contact details for consumer advice
The Consumer Advisory Service forms part of the legal protection of citizens. Assistance for consumers is provided by the Local Register Offices. The Finnish Competition and Consumer Authority is responsible for their guidance and supervision.