Before accepting an order, the online shop must
- inform the buyer of the final total price, including tax, as well as delivery charges. If an accurate price cannot be reasonably calculated in advance due to the nature of the goods, the company must provide the grounds on which the price has been calculated.
- request the explicit consent of the consumer to any additional charges not included in the total price. In this context, additional charges refer to any costs arising from ancillary contracts or additional services. If these cannot be calculated in advance, the company must inform the consumer that such additional costs may occur.
The consumer is not liable to pay any costs on which the company has not provided information prior to the consumer placing an order, and to which the consumer has not clearly consented.