Tip of the week: Never give your banking details or Internet banking log on details over the phone


Although anyone at all can become a victim, older people in particular are at special risk of becoming the targets of attempted fraud.

There are various types of scams. What they all have in common is that a customer is encouraged to hand over money, personal data or bank account or credit card details without anything being given in return, or in return for a product that does not correspond to what was promised.

The police is warning about a recent scam in which elderly persons in different parts of Finland have received phone calls from individuals pretending to be from the police. These fraudsters have used various stories to ask for the debit/credit card details or Internet banking log on details from the elderly persons.

Help protect your friends and family against scams

To help your friends and family to protect themselves, tell them about suspicious phone calls and other possible scam attempts and give them simple and easy-to-follow advice:

  • Never give your banking details or Internet banking log on details to anyone, no matter who asks for them. The police, public authorities and banks never ask for this type of information over the phone.
  • Never respond to an offer immediately. Talk to a relative, a friend or neighbour or your carer before you send any money.
  • Never believe anyone who tells you that you have won in a lottery or who promises you a large prize – they want you to send money or order something and you will never receive the promised winnings.
  • Always check that any bills you receive are genuine.
  • Register for a service that bans direct marketing by postal and telephone sales. If you get a lot of phone calls in spite of the ban, the only way to get rid of fraudsters’ calls might be to change your telephone number.
  • Take care your computer security and keep it updated. It is best to set programmes to update themselves automatically.

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Stop those close to you being defrauded

Updated 9.6.2017 Print