The Finnish Consumer Ombudsman's Newsletter 1/2016 deals with electricity transmission price hikes and their reasonableness (case Caruna).
Other cases presented include Fonecta's 020202 telehone directory service's marketing and OtavaMedia's magazine marketing that used schools as a marketing channel.
Newsletter includes also articles on European Commission's plans to revise sellers’ liability for defects in distance selling, which would weaken the level of Finnish consumer protection, and Consumer Ombudsman's statement on European Commission's proposal to improve the cross-border portability of audiovisual content available from streaming services such as Spotify and Netflix within the EU.
Consumer Ombudsman's Newsletter is issued six times per year. The previous newsletters are in the Archive.