In its contract terms, Pizza-online required restaurants using its service to not use any competing food ordering services. The Finnish Competition and Consumer Authority (FCCA) is of the view that Pizza-online’s conduct may have restricted competition. However, Pizza-online has announced that it has changed its terms of contract and further investigation into the case is no longer necessary.
In January 2014, Pizza Master Ay made a request for action to the FCCA on the Pizza-online.fi online service maintained by SLM Finland Oy. Among other things, Pizza Master suspected that Pizza-online abused its dominant market-position by using its contract terms to restrict restaurants’ right to use any food ordering service competing with Pizza-online simultaneously with Pizza-online’s services.
Pizza-online announced that it has changed its terms of contract and restaurants can now use other food ordering services alongside Pizza-online’s services. The FCCA concludes that there is no reason to continue the investigation and it terminates its processing of the case. However, the FCCA may take the case back under investigation if there is reason in the future to suspect that Pizza-online’s terms of contract or other conduct is in violation of the Competition Act.
Public version of decision
Additional information Senior Research Officer Harri Puskala, tel. +358 (0)29 505 3664, email: email@example.com