Finnish Consumer Ombudsman’s Newsletter 6/2017 covers financial services

29 December 2017

Consumers have the right to consider the loan offer in peace, without undue enticement. In her last editorial, Consumer Ombudsman Päivi Hentunen writes about problems in IPF Digital Finland’s credit marketing and current situation with Consumer Ombudsman’s instant loan cases in Market Court.

Finnish Consumer Ombudsman’s Newsletter 6/2017 is a theme issue of Financial Services and it covers the following, among others:

  • Consumer Ombudsman’s enforcement decision regarding Klarna (payment methods in online stores and a credit product offered to consumers for financing online purchases)
  • Consumer Ombudsman’s enforcement decision regarding Nordea (credit granter's and payment service provider's responsibility in subscription trap situations)
  • Financial services related statements by the Finnish Consumer Ombudsman and the Finnish Competition and Consumer Authority (MiFID II, positive credit ratings, Commission’s consumer financial services action plan…)
  • Expert Article on topical issues in payments market and changes in regulation governing it.

You can find the previous Finnish Consumer Ombudsman’s Newsletters in the Archive.


Updated 29.12.2017 Print