Siirry ensisijaiseen navigaatioon, Skip to primary navigation, Hoppa till primärnavigering Siirry hakuun, Skip to search, Hoppa till sök Siirry päänavigaatioon, Skip to main navigation, Hoppa till huvudnavigering Siirry sisältöalueeseen, Skip to main content, Hoppa till huvudinnehåll Siirry alatunnistenavigaatioon, Skip to footer navigation, Hoppa till sidfältnavigering
  1. Suomeksi
  2. På svenska
  3. In English
Finnish Competition and Consumer Authority
  • Facts & Advice
     

    Marketing and advertising

    • Good marketing practices
    • Indicating prices
    • Sales and offers
    • Corrections of mistakes in advertising
    • Recognisability of advertising
    • Direct marketing may be refused
    • Claims and comparisons
    • More topics

    Defects, delays and reclamations

    • Defective goods
    • Defective services
    • Delays in delivery
    • Defective cars
    • Defects in housing transactions
    • Residential care housing
    • Telephone and internet connections
    • More topics

    Buying and selling

    • Guarantee
    • Customer services
    • Presents and gift vouchers
    • Contracts
    • Cancelling a purchase
    • Scams
    • Gym memberships
    • More topics

    Travel and instructions for agencies

    • Travel and transport
    • Air passengers´ rights
    • How to register a travel company
    • Instructions for registered travel companies
    • Register of package travel agencies
    • If a travel agency goes bankrupt
    • More topics

    Payment, bills and collection

    • Financial management
    • Receipt
    • Credit
    • Payment arrangements
    • Loss of a payment card
    • Delayed payment and collection
    • More topics

    Competition affairs

    • Competition restraints
    • Merger control
    • Competition neutrality
    • Do you suspect a competition restraint? Tip us off!
    • Be the first one to leave a cartel
    • More topics
    • Marketing and advertising
    • Buying, selling and making contracts
    • Payment, bills, debt collection
    • Defects and delays
    • Travelling and travel agencies
    • Competition Affairs
  • Decisions & publications
     

    Competition affairs

    Documents are only in Finnish.

    • FCCA's decisions in competition affairs
    • More topics

    Motions and statements

    Documents are only in Finnish.

    • FCCA's motions and statements
    • More topics

    Consumer affairs

    Documents are only in Finnish.

    • Consumer ombudsmans' decisions
    • More topics

    Guidelines for consumer protection

    • Guidelines for consumer protection
    • More topics

    Search

    Documents are only in Finnish.

    • Advanced search
    • More topics

    Publications

    • Guidelines on the application of the Competition Act
    • Joint Nordic Reports
    • More topics
    • Competition Affairs
    • Consumer affairs
    • Motions and statements
    • Publications
  • Current issues
    • Press releases
    • News
    • Newsletters
  • FCCA
    • Online consumer services
    • The Consumer Ombudsman
    • European Consumer Centre in Finland
    • Organisation
    • Responsibilities
    • Statistics
    • Planning and monitoring of operations
    • Contact information
    • Online services and privacy protection
  • Consumer Advice
    • File a complaint with the company
    • Duties of consumer advisors
  • Contact
    • Competition affairs
    • Consumer affairs
    • Administration
    • ICT and digitalisation
    • Management
    • Advocacy and research
    • Communications
    • Data protection
  • Frontpage
  • Current issues
  • Press releases
https://www.kkv.fi/en/current-issues/press-releases/2020/
  • Frontpage
  • Current issues
  • Press releases

Current issues

  • Press releases
    • 2021
    • 2020
    • 2019
    • 2018
    • 2017
    • 2016
    • 2015
    • 2014
    • 2013
  • News
  • Newsletters

Press releases 2020

Listen
Facebook Twitter LinkedIn
The FCCA pharmacy market study proposes measures to reduce the costs of medicines for consumers and society
11.11.2020
Misleading marketing is an ongoing problem in the natural products industry – the Consumer Ombudsman demands that NaturaMed Pharma pay the EUR 100,000 conditional fine levied against it
10.11.2020
FCCA finds that the arrangement of social welfare and health care services in Savitaipale violated the Act on Public Procurement
21.10.2020
FCCA removes the conditions set for the Posti/Atkos Printmail merger on application by Posti
21.10.2020
FCCA proposes a penalty payment to Kymsote for the unlawful direct procurement of ophthalmology services
21.10.2020
The number of consumer contacts on Kasbono are surging – do this if you receive a collection letter
20.10.2020
The time limit for processing the merger of Loomis and Automatia has been extended until 14.10.2020
15.10.2020
The FCCA conditionally approves acquisition of Automatia by Loomis
14.10.2020
Consumer Ombudsman’s negotiations with Euro24 and Gothia progressed to voluntary compensation – class action not currently needed
12.10.2020
The FCCA proposes the Market Court to prohibit the merger between Mehiläinen and Pihlajalinna
29.9.2020
The FCCA: Veikkaus’s procurement of the central gaming system was illegal
28.9.2020
Nordic Competition Authorities release joint memorandum on digital platforms
28.9.2020
The Consumer Ombudsman instructed credit comparison services on the rules laid down in the Consumer Protection Act
16.9.2020
More research data is needed on child consumer protection in the digital world
10.9.2020
All Nordic countries have now joined the Agreement on Cooperation in Competition Cases
9.9.2020
The FCCA proposes that the municipality of Puolanka be sanctioned for significant unlawful direct procurement of social welfare and health care services
1.9.2020
The Market Court imposes EUR 50,000 penalty payments in total on HUS for direct procurement that breaches the Act on Public Procurement and Concession Contracts
27.8.2020
Numerous contacts about collection letters sent by Kasbono - see instructions on how to proceed
25.8.2020
FCCA opens in-depth investigation into the acquisition between Hankkija and SSO Rauta-Maatalous
25.8.2020
The time limit for processing the merger of Mehiläinen and Pihlajalinna has been extended until 29 September 2020
21.8.2020
The time limit for processing the merger of Loomis and Automatia has been extended until 23 September 2020
17.8.2020
New supervisory measures for the Consumer Ombudsman
15.7.2020
Consumer Ombudsman investigating telemarketing of electricity contracts
9.7.2020
Maximum interest rate and marketing of credits will be limited temporarily due to corona
1.7.2020
Several reports on telemarketing by Health Group Finland, Super Living Products and Vitaelife Pharma
17.6.2020
Consumer Ombudsman on journeys cancelled due to the coronavirus: refund periods may not be prolonged by months on end
17.6.2020
Travel restrictions were alleviated — cost-free cancellation no longer applicable to all countries
16.6.2020
Finnish Competition and Consumer Authority (FCCA): Regulation on telemarketing needs to be tightened
16.6.2020
Sanoma Media Finland violated the Consumer Protection Act: direct invitation to purchase Sanni concert tickets in Aku Ankka
15.6.2020
FCCA’s investigation into the taxi services: The investigation concerning seven taxi dispatch centres is has ended – but six centres are still suspected of banned restrictions on competition
4.6.2020
Coronavirus pandemic stopped sports events: Finnish Consumer Ombudsman has reminded channel package providers of the principles of consumer protection
4.6.2020
E-commerce has become more popular than ever during the corona pandemic — take these points into account in chat sales
29.5.2020
FCCA report: Restrictions related to the coronavirus pandemic caused the number of recreational area visitors and public transport customers to plummet
26.5.2020
FCCA proposes a penalty of EUR 9 million to IKH for resale price maintenance
20.5.2020
FCCA opens in-depth investigation into the proposed merger of Loomis and Automatia
14.5.2020
The Finnish Heritage Agency is committed to undertake measures to improve neutral competition conditions
7.5.2020
Consumer Ombudsman on Norwegian’s situation: now is not the time to accept CashPoints
28.4.2020
FCCA study: Households believe that consumption will return to a normal level after the corona crisis
24.4.2020
FAQ about coronavirus: events and services
23.4.2020
Problems with the electricity company continue: the Consumer Ombudsman takes Fi-Nergy Voima to the Market Court
23.4.2020
Charity or a scam attempt? A fund-raising permit ensures that your money goes to charity
17.4.2020
FCCA approved Donges Teräs Oy’s acquisition of Ruukki Building Systems Ltd, subject to conditions
17.4.2020
Misleading telephone sales of dietary supplements and natural products is a nuisance for the elderly
9.4.2020
Competition legislation does not prevent necessary measures for safeguarding the supply of personal protective equipment and medicines
9.4.2020
Finnish Consumer Ombudsman is taking the online store Huutokaupat.com to Market Court for breach of consumers’ rights
8.4.2020
FCCA finds no evidence of predatory pricing in the distribution of unaddressed advertising by Posti
31.3.2020
Coronavirus fears breed scams and misleading marketing – companies must act responsibly
30.3.2020
Movement restrictions in Uusimaa: what do the restrictions mean for consumers?
27.3.2020
Exceptional circumstances caused by the coronavirus to affect the application of the Finnish Competition Act
24.3.2020
Customer services congested due to the Corona virus – the provision of clear guidance will serve businesses and consumers alike
24.3.2020
Have you gotten into financial difficulties because of coronavirus? Instant loans are not your only choice
20.3.2020
The prohibition of the merger between Kesko and Heinon Tukku became legally binding
20.3.2020
Consumer Ombudsman: tour operators must comply with the Consumer Protection Act, also in exceptional situations
20.3.2020
FCCA opens in-depth investigation into proposed merger between Mehiläinen and Pihlajalinna
12.3.2020
Provision of on-call services for building service engineering under unclear terms – the Consumer Ombudsman issues a list of reparations to 24 Center
28.2.2020
Kesko’s acquisition of Heinon Tukku blocked by the Finnish Market Court
17.2.2020
Problems with city bike returns - Service provider cannot avoid liability
13.2.2020
Prohibitions reinforced with a penalty payment imposed on an instant loan company, a debt collection agency, a law firm and an accountable person in the companies
4.2.2020
Many consumers are having problems with the electricity company Fi-Nergy Voima
20.1.2020

Updated 24.1.2020 Print
Facebook Twitter LinkedIn
Updated 24.1.2020 Print
Facebook Twitter LinkedIn
  • © FCCA
  • Contacts
  • Feedback
  • Data protection
  • About cookies
  • Accessibility
  • © FCCA