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Press releases 2020

Consumer Ombudsman investigating telemarketing of electricity contracts
9.7.2020
Maximum interest rate and marketing of credits will be limited temporarily due to corona
1.7.2020
Several reports on telemarketing by Health Group Finland, Super Living Products and Vitaelife Pharma
17.6.2020
Consumer Ombudsman on journeys cancelled due to the coronavirus: refund periods may not be prolonged by months on end
17.6.2020
Travel restrictions were alleviated — cost-free cancellation no longer applicable to all countries
16.6.2020
Finnish Competition and Consumer Authority (FCCA): Regulation on telemarketing needs to be tightened
16.6.2020
Sanoma Media Finland violated the Consumer Protection Act: direct invitation to purchase Sanni concert tickets in Aku Ankka
15.6.2020
FCCA’s investigation into the taxi services: The investigation concerning seven taxi dispatch centres is has ended – but six centres are still suspected of banned restrictions on competition
4.6.2020
Coronavirus pandemic stopped sports events: Finnish Consumer Ombudsman has reminded channel package providers of the principles of consumer protection
4.6.2020
E-commerce has become more popular than ever during the corona pandemic — take these points into account in chat sales
29.5.2020
FCCA report: Restrictions related to the coronavirus pandemic caused the number of recreational area visitors and public transport customers to plummet
26.5.2020
FCCA proposes a penalty of EUR 9 million to IKH for resale price maintenance
20.5.2020
FCCA opens in-depth investigation into the proposed merger of Loomis and Automatia
14.5.2020
The Finnish Heritage Agency is committed to undertake measures to improve neutral competition conditions
7.5.2020
Consumer Ombudsman on Norwegian’s situation: now is not the time to accept CashPoints
28.4.2020
FCCA study: Households believe that consumption will return to a normal level after the corona crisis
24.4.2020
FAQ about coronavirus: events and services
23.4.2020
Problems with the electricity company continue: the Consumer Ombudsman takes Fi-Nergy Voima to the Market Court
23.4.2020
Charity or a scam attempt? A fund-raising permit ensures that your money goes to charity
17.4.2020
FCCA approved Donges Teräs Oy’s acquisition of Ruukki Building Systems Ltd, subject to conditions
17.4.2020
Misleading telephone sales of dietary supplements and natural products is a nuisance for the elderly
9.4.2020
Competition legislation does not prevent necessary measures for safeguarding the supply of personal protective equipment and medicines
9.4.2020
Finnish Consumer Ombudsman is taking the online store Huutokaupat.com to Market Court for breach of consumers’ rights
8.4.2020
FCCA finds no evidence of predatory pricing in the distribution of unaddressed advertising by Posti
31.3.2020
Coronavirus fears breed scams and misleading marketing – companies must act responsibly
30.3.2020
Movement restrictions in Uusimaa: what do the restrictions mean for consumers?
27.3.2020
Exceptional circumstances caused by the coronavirus to affect the application of the Finnish Competition Act
24.3.2020
Customer services congested due to the Corona virus – the provision of clear guidance will serve businesses and consumers alike
24.3.2020
Have you gotten into financial difficulties because of coronavirus? Instant loans are not your only choice
20.3.2020
The prohibition of the merger between Kesko and Heinon Tukku became legally binding
20.3.2020
Consumer Ombudsman: tour operators must comply with the Consumer Protection Act, also in exceptional situations
20.3.2020
FCCA opens in-depth investigation into proposed merger between Mehiläinen and Pihlajalinna
12.3.2020
Provision of on-call services for building service engineering under unclear terms – the Consumer Ombudsman issues a list of reparations to 24 Center
28.2.2020
Kesko’s acquisition of Heinon Tukku blocked by the Finnish Market Court
17.2.2020
Problems with city bike returns - Service provider cannot avoid liability
13.2.2020
Prohibitions reinforced with a penalty payment imposed on an instant loan company, a debt collection agency, a law firm and an accountable person in the companies
4.2.2020
Many consumers are having problems with the electricity company Fi-Nergy Voima
20.1.2020