News, 14 January 2011
A recent stakeholder survey on the FCA reveals that the agency is generally considered competent, reliable and professional. At the same time, the stakeholders estimate that interactivity, creativeness and briskness could be increased. A similar study has been conducted twice before, and the same positive qualities came up on those occasions as well.
The stakeholders find that the FCA has achieved the performance targets set upon it relatively well. The FCA’s activities on all areas are not known, however. The best estimates were provided on the targets of which clear proof has appeared in public (cartel surveillance, in particular). The estimates on the performance targets on which there are no impressive public results are weaker, however.
The stakeholders also estimate that the FCA has been able to make high-quality decisions with the right content. But the reasoning of the decisions should be brought out even more. The FCA is also urged to raise citizens’ debate and to clearly state in public discussion why the promotion of competition is so important.
The most useful methods of interaction are considered to be meetings with the FCA’s directors and experts. The FCA’s web pages are also considered useful.
The survey was conducted by Infor Oy and the stakeholders included decision-makers, representatives of the economy, public administration, competition lawyers, representatives of research institutes, and reporters. The number of respondents was 191.