The Supreme Court has given the Consumer Ombudsman leave to appeal a ruling of the Market Court concerning contractual terms imposed by Elisa Oyj on paper billing charges. Leave to appeal was given on 28 October 2014. Elisa Oyj has also been given leave to appeal.
The Market Court ordered Elisa Oyj to stop imposing a condition in its mobile telephone contracts according to which paper billing carries a separate charge of EUR 1.90 or more on24 March 2014. The Market Court did not, however, impose a complete ban on paper billing charges.
The Consumer Ombudsman sought leave to appeal from the Supreme Court, as she felt that the Market Court should have, on the basis of the grounds for its ruling alone, concluded that the condition imposed by Elisa Oyj is unreasonable and banned the condition altogether. The application for leave to appeal also stated, among other things, that the Market Court had failed to examine the characteristics of unreasonable contractual terms in the manner stipulated by the Court of Justice of the European Union.
The Consumer Ombudsman demands that the Supreme Court ban Elisa Oyj from imposing a condition in its mobile telephone contracts according to which paper billing carries a separate charge.