https://www.kkv.fi/en/education/kuluttajan-oikeudet-ja-vastuut/opetuksen-tavoitteet-aihealueella2/
Objectives for learning
Agerange 3-5
- To guide children to observe different labels and symbols
- To help children imitate adults’ responsible behaviours
- To guide children to try various ways of making a purchase through play and games
- To help children get an idea of owning, lending, sharing and exchanging
Agerange 6-9
- To motivate children to take into account instructions, product information, product symbols and labels when using products and services
- To encourage children to discuss responsibilities, risks and rights of ownership
- To help children get an overview of the ways of buying goods and services
- To motivate children to analyse and consider daily life situations, limitations and rules from the perspectives of right and wrong, truth and lie
- To encourage children to discuss consuming and how peer pressure can affect our desires and choices
Agerange 10-12
- To motivate children to practise seeking information to relevantly compare and contrast, extrapolate, evaluate and apply in commercial decision-making
- To encourage children to read product information and labels, for safe and ethical choices and usage
- To help children get an idea of concepts, such as basic consumer rights and responsibilities
- To offer children the possibility of practising online shopping under guidance, and to guide them in paying attention to the risks of online contracts and providers
- To instruct children on making a complaint in the case of a faulty product or service
Agerange 13-18
- To motivate adolescents to seek consumer information and learn about making a consumer complaint
- To increase adolescents’ knowledge about consumer rights in Europe, cross-border commerce and consumer complaint handling procedures
- To guide adolescents in choosing reliable actors in the market before making transactions
- To motivate adolescents to use manuals and labels, to minimize future problems and risks
- To motivate adolescents to practise reading and understanding advertisements and contractual texts
- To help adolescents detect the difference between commercial messages and unbiased consumer information
- To draw adolescents’ attention to the consumer’s role and obligations, and to the importance of comparing contract terms when signing a contract
- To help adolescents understand how consumer rights are applied in the most common situations and how to utilize them, if needed
- To draw adolescents’ attention to the fact that shopping online and abroad involves different rights, rules and risks than shopping in local shops
Lifelong learning
- Know the core concepts of consumer transactions, forms of transactions, contractual obligations and individual rights and be aware of how to use these rights to their advantage and find information on them from reliable sources.
- Be aware of their right to receive safe products and services, be able to assess the safety of products and take responsibility for their own safety.
- Understand the significance of regulations, agreements and trust as prerequisites for the well-being of society and the markets. Be familiar with the basic concepts of Internet governance, which shape the development of the online technologies that influence consumer rights.
- Understand and use the basic functions of public digital technologies and services for the purpose of participating actively in societal processes.
Core contents
- Consumer legislation
- Forms of trade and transactions
- Socially sustainable, responsible consumption
- Where to find consumer assistance
- Online markets