Information from consumers is valuable: the more information authorities receive about different scam methods, and the more quickly they receive it, the better chance they have to intervene.
Share information about suspicious cases as quickly as possible. There's no need to be ashamed of having been cheated.
Criminal activity should be reported to the police
If you believe you have become a crime victim, you can contact the local police. In the case of pyramid schemes and other illegal forms of money collection, for example, you can contact the local police or the lotteries and firearms administrative unit of the Ministry of the Interior.
You can contact the authorities about suspicious marketing
- Finnish Competition and Consumer Authority: You can report misleading or fraudulent marketing to the FCCA. You may not get your money back, but you can help put a stop to the illegal activity and prevent others from falling victim to the same scam.
Finnish Competition and Consumer Authority
- In cases involving suspicious financial deals, you can contact the Finnish Financial Supervision Authority.
Finnish Financial Supervision Authority
- You can contact the Finnish Food Safety Authority about matters involving the marketing of food products.
Finnish Food Safety Authority
- Contact the Finnish Medicines Agency with questions about drug marketing.
Finnish Medicines Agency
You can also submit a report to the database at www.econsumer.gov. The database is used by government enforcement agencies in 19 different countries to obtain information about cross-border electronic fraud attempts, types of fraud, and the most frequent causes of complaints, making quick intervention possible. The website is maintained by the International Consumer Protection and Enforcement Network (ICPEN), in which Finland is represented by the Consumer Agency/Ombudsman.
If you suspect a pyramid scheme or money collection in the guise of a business operation, contact the lotteries and firearms administrative unit of the Police (only in Finnish and Swedish).
You can notify the Office of the Data Protection Ombudsman of the misuse of personal information or other data protection infringements.
Office of the Data Protection Ombudsman