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Telephone and internet subscriptions
Facts & Advice

Telephone and internet subscriptions

For information related to a subscription, consult the contractual conditions provided by your operator. These define the rights and obligations of the parties.

The contractual terms of the subscription specify, for example, your rights and how to proceed in the event of a defect or delay. These pages provide instructions on how to act in the most common problem situations that may be encountered by a telephone or broadband subscriber.