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Finnish Competition and Consumer Authority
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Telephone and internet subscriptions
  • Delayed delivery of a connection
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https://www.kkv.fi/en/facts-and-advice/defects-and-delays/telephone-and-internet-connections/
Facts & Advice
  • Frontpage
  • Facts & Advice
  • Defects and delays
  • Marketing and advertising
  • Buying, selling and making contracts
  • Payment, bills, debt collection
  • Defects and delays
    • Defective or faulty goods
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    • Telephone and internet subscriptions
      • Delayed delivery of a connection
      • Functional problems in a connection
    • Delays in delivery
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Telephone and internet subscriptions

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For information related to a subscription, consult the contractual conditions provided by your operator. These define the rights and obligations of the parties.

The contractual terms of the subscription specify, for example, your rights and how to proceed in the event of a defect or delay. These pages provide instructions on how to act in the most common problem situations that may be encountered by a telephone or broadband subscriber.


Keywords: Broadband, Defect, Delay, Flaw, Subscribtion, Telephone, Term of contract
Updated 27.10.2014 Print
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Updated 27.10.2014 Print
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