The terms and conditions on cancellation vary by shipping company, so contact the shipping company as soon as possible if you want to cancel a trip.
- If you choose not to embark on the sea journey you have booked and you have not made your cancellation sufficiently early, you are generally required to pay the price of the ticket.
- If you cannot embark on the sea journey due to sudden illness or another unexpected and serious situation, you can usually demand that the price of the ticket is refunded. The shipping company must be notified of the situation preventing travel without delay.