The Consumer Ombudsman´s guidelines
The Consumer Ombudsman’s guidelines contain information and practical advice regarding the application of the provisions.
Guidance on consumer law issues for companies
The Consumer Advisory Services give companies guidance on consumer law issues and advice for resolving disputes with consumers.
Concise info packages on consumer legislation
Current issues
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Termination of Elisa's broadband service too complicated – Consumer Ombudsman demanded changes
27.8.2025 | Press release
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