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Advice on consumer issues

Contact information for advice for consumers
Contact information for advice for businesses
Contact European Consumer Centre Finland

Consumer Division

The following departments and functions operate under consumer affairs:

  • Consumer Protection 1, Marketing
  • Consumer Protection 2, Financial Services
  • Consumer Protection 3, Services
  • Advisory services

The Finnish Competition and Consumer Authority’s Consumer Affairs Division is responsible for the Consumer Ombudsman’s supervisory duties, consumer advisory services and consumer education, duties arising from the Package Travel Act, the European Consumer Centre, local and regional authority coordination in consumer affairs and international cooperation relating to consumer affairs.Contact information of consumer division